Terms & Condition

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TERMS & CONDITION

These Terms and Conditions govern your use of clothbangladesh.com. The Cloth Bangladesh Website is operated by Vujadetec Limited (‘we’, ‘us’ or ‘Cloth Bangladesh’).

By using the Cloth Bangladesh Website, you are agreeing to the Terms and Conditions on this page so please read them carefully.

1. Use of the Cloth Bangladesh Website

1.1 Use. Subject to these Terms and Conditions, we authorise you to access and use the Cloth Bangladesh Website for personal use only.

1.2 Accuracy of content. We reserve the right to change the content of the Cloth Bangladesh Website at any time. Although we try to keep the information on the Cloth Bangladesh Website up‑to‑date, we make no representations, warranties or guarantees that the content on it is accurate or complete, or that it will be free from errors or omissions.

1.3 Maintenance. From time to time it will be necessary for us to carry out maintenance to the Cloth Bangladesh Website and this may result in occasional periods of downtime.

1.4 Your computer equipment. You are responsible for configuring your information technology, computer programmes, platform and virus protection software in order to access the Cloth Bangladesh Website.

1.5 Non‑ Cloth Bangladesh websites. To help you in your shopping experience, sometimes we may include links to other non‑ Cloth Bangladesh websites. Cloth Bangladesh is not responsible for the content of those non- Cloth Bangladesh websites.

1.6 Data. All rights (including any intellectual property rights) in any data on the Cloth Bangladesh Website or any part of the Cloth Bangladesh Website which is provided by us or you, or any third party, (collectively, the ‘Data’) will automatically be owned by us. The Data includes your shopping list or favourite items. You agree that you are not allowed to use the Data, or permit any third party to use it, without our express permission. If the law prevents us from automatically owning any rights in the Data, you now assign such rights to us.

1.7 Privacy Policy. All personal information, including the collection of cookies, is dealt with in accordance with our Privacy Policy .

1.8 Improper use. You must not misuse the Cloth Bangladesh Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Cloth Bangladesh Website, the server on which the Cloth Bangladesh Website is stored or any server, computer or database connected to the Cloth Bangladesh Website. You must not attack the Cloth Bangladesh Website in any way including, but not limited to a denial of service attack or a distributed denial of service attack. By breaching this provision, you would commit a criminal offence. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Cloth Bangladesh Website will cease immediately.

2. Becoming a Customer

2.1 Registering on the Cloth Bangladesh Website. To place an order on the Cloth Bangladesh Website you must first register as a customer. In order to register as a customer you must:

  • provide your true name, address, phone number, email address and any other details requested;
  • provide a delivery address.
  • have a credit or debit card acceptable to us in your name.

2.2 Your username and password. Please keep your username and password confidential because you will be responsible for all activities and orders made using these details. If you think that someone else may either know or be using your username and password, please contact us immediately.

2.3 Right to decline registration or order. We reserve the right to decline a new customer registration or order or to suspend or disable your account at any time and at our discretion.

3. Your Contract With Us

3.1 Order acknowledgement. Once you have placed an order on the Cloth Bangladesh Website, we will send you an order acknowledgement by email setting out the item(s) you have ordered. This is an order acknowledgement only and not an acceptance of your order by us.

3.2 Formation of contract. A legally binding contract between you and us will only be formed when we email you to confirm that the items you ordered have been dispatched. The contract will be formed in, and subject to the laws of, Bangladesh Government.

3.3 Ownership. Ownership of an item will not pass to you until it has been delivered to you. Once an item is delivered or collected, you will be responsible for damage or loss of the item.

3.4 Availability. If an item is out of stock, it will normally be labelled as ‘out of stock’ on our website. If, for any other reason, we are unable to supply a particular item, we will not be liable to you except to ensure that you are not charged for that item. To ensure availability of all our items, we may place restrictions on how many units of a particular item you can order at a time. We reserve the right to withdraw any item from sale for any reason.

4. Price and Payment

 

Price

4.1 Pricing errors. We reserve the right to change prices on the Cloth Bangladesh Website at any time without notice to you. We make every effort to ensure that prices shown are accurate when you place your order. If within 14 days of you placing your order on the Cloth Bangladesh Website, a pricing error is found in respect of any of the items you have ordered but which have not yet been dispatched, we will notify you as soon as possible and offer you the option of:

  • placing a new order at the correct price for the mis-priced item(s);
  • cancelling your order for the mis-priced item(s); or
  • cancelling the whole of your order.
  • If, within 7 days of receipt of our notice to you, you have not responded by selecting one of the available options above then:
  • if all of the items you have ordered are found to be mis-priced, the entire order will be cancelled automatically and we will refund or re-credit you for any sum you have paid for those items; or
  • if only some of the items you have ordered are found to be mis-priced, we will deliver the correctly priced items but we will not supply you with the mis-priced items. In these circumstances we will refund or re-credit you for any sum you have paid for the mis-priced items.

4.2 VAT or other sales tax. All prices are expressed inclusive of any VAT or other sales tax payable. This means that the total price you pay for an item, and for the delivery, is always the same, regardless of whether or not VAT or other sales tax is chargeable on the sale. The price of each item does not include the cost of delivery or any other services.

Payment

4.3 Method of payment. You must pay for your order in BDT using a credit or debit card. We reserve the right to refuse to accept certain payment cards from time to time without notice.

5. Delivery

5.1 Delivery charges. You can choose to have your item(s) delivered to your home. If your delivery address is with in Dhaka city BDT 60TK will be charge for first 1 kg & BDT 30 for 2nd kg so on. If your delivery address is outside of Dhaka BDT 130TK will be charge for first 1 kg & BDT 30 for 2nd kg so on.

5.2 Large item charge. The delivery charge is charged on your total order. If your order is made up of a mixture of small/medium sized items you will incur a ‘standard delivery’ charge but if you include a large item your delivery charge will be at the higher price.

5.3 Delivery time estimates. Delivery time for Dhaka is 5 days & outside of Dhaka 10 days in case of advance payment. Delivery might be delayed due to force majeure event which includes, but not limited to, natural disaster, political unrest, political event, national/public holidays, etc

6. Cancelling Your Order

6.1 Cancelling an order prior to delivery. If you wish to cancel an order prior to delivery, you can do this by contacting Customer Services by email or telephone..

If at the time of cancellation, the item(s) has not been despatched from Cloth Bangladesh office we will cancel the order and the full price paid will be refunded to you. If the item(s) has already been dispatched from Cloth Bangladesh office we are unable to prevent the delivery you should pay logistic charge.

7. Company Info

The George Website is owned and operated by Cloth Bangladesh / Vujadetec Limited.

Customer Services:

For any queries, please first consult our customer services

Email: info@clothbangladesh.com
Telephone: +8801729090665